PLEASE SAVE YOUR HARD EARNED MONEY AND BUY A PORTABLE WIFI SYSTEM FROM AN ACTUAL REPUTABLE COMPANY, BECAUSE SOLIS/SOMO ISN'T IT!
EXACTLY ONE WEEK AGO I SPENT ALMOST $90 FOR A ONE MONTH UNLIMITED INTERNET PLAN FOR MY SOLIS WIFI DEVICE! A WEEK LATER I CAN'T EVEN WATCH MY TV BECAUSE SOLIS'S "CUSTOMER SERVICE" IS CURRENTLY TELLING ME (I HAVE THEM IN A *WORTHLESS* TECH SUPPORT CHAT AS I TYPE THIS):
"YOU'VE ALREADY USED YOUR 100 GB OF HIGH SPEED INTERNET FOR YOUR UNLIMITED ONE MONTH PLAN. AFTER THE 100 GB IS USED YOUR SPEED SLOWS DOWN."
I TOLD HIM "IF YOU BUY AN UNLIMITED ONE MONTH PLAN AND AFTER ONLY ONE WEEK YOU CAN'T EVEN WATCH YOUR TV, THAT MEANS SOLIS IS ABSOLUTELY USELESS!"
HIS RESPONSE WAS (HIS NAME IS MICHAEL):
"It is not useless; you still have data, only slower. This information is not hidden from you. At any moment, you can see on the website that it states the data is unlimited, but it slows down afterwards."
I RESPONDED "There's literally nothing working in my home. The only tv I have connected keeps going out every 5-10 seconds, so YES it is USELESS when I can't even watch TV with it. I'll just go back to my regular home internet and throw this absolute junk out. it's far cheaper than $90 a month and I've never had any kind of issue like this with ANY internet company before! I can understand a slower speed (which for $90 bucks it's STILL ridiculous that they slow the internet speed down, especially to the extent that NOTHING that uses wifi will even WORK at their "slower speed)"!
I also told him that I purchased this JUNK from Amazon and that I WILL be heading to their review section to warn people to STAY FAR AWAY from their scam, which is what I believe it to be!!!! I still have THREE WHOLE WEEKS left of my ONE MONTH "UNLIMITED" PLAN, and as of about 30 mins ago, my ONE MONTH UNLIMITED PLAN is obviously over after only one week…again, for almost $90 bucks!!!
If nothing in my home will stay connected to this pile of straight GARBAGE the only thing I have left to say about Solis/SOMO is that it's a SCAM!!!!
Once I told "Michael" I was leaving a review on Amazon, he immediately ended the conversation and disconnected the chat! So not only is Solis a SCAM, their customer service is absolutely HORRIBLE!!!!
My cellphones are through T Mobile and they too slow down unlimited cellphone internet after so much of the high speed internet is used, but guess what? When this happens, I don't even notice it's been slowed down because the internet on my family's phones have ZERO problems staying connected, and there's absolutely ZERO problem watching videos/movies etc., on our cellphones, even when they've slowed down the speed.
Oh and on one last horrid note:
Solis/Somo wants me to pay ANOTHER $40-$70 to get the high speed data back for the three weeks of my "One Month Internet Plan" that I have left on top of the almost $90 I've ALREADY PAID A WEEK AGO, WHICH I'M ABSOLUTELY, POSITIVELY NOT DOING!!! They got me once, but it definitely isn't happening TWICE!
Why did you pick this product vs others?:
I have no idea but I DEFINITELY wish I would have picked a different company because this one is HORRIBLE!
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