Update: Customer service was great!
That said I have more concerns about the watch. One of the reasons I got it was to use it with Alexa. I can't say how well it works with Alexa because to connect it to Alexa I have to use their app to open my amazon account, that is way to sketchy for me. Why would they need my amazon account information? You can easily connect devices to Alexa with Bluetooth, no need to access someones account.
I'd had a cheap smart watch just like this one a few years back and was happy with it but it died. This watch is twice as thick / bulky as the one I had years ago. Most products get slimmer & cheaper with age, this watch is about the same price as my old watch but, well, it's as thick as my iphone12 with it's case on, maybe a bit thicker. I'm concerned I'm going to be bumping things or get caught on things. Think about it would you want something that huge on your arm?
Not too sure about the HR monitor either, HR is variable, changing constantly. I have this set to continuous HR and the number stays the same, that's just NOT how the heart works.
I just got it & hate sending things back so I'm going to try it out but so far I'm not impressed.
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