Shark Matrix Plus 2-in-1 Robot Vacuum & Sonic Mop, Home Mapping, HEPA Bagless Self Empty Base with 30-Day Capacity, CleanEdge, for Pet Hair, WiFi, UR2650WS (Renewed)

Shark Matrix Plus 2-in-1 Robot Vacuum & Sonic Mop, Home Mapping, HEPA Bagless Self Empty Base with 30-Day Capacity, CleanEdge, for Pet Hair, WiFi, UR2650WS (Renewed)

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Shark Matrix Plus 2-in-1 Robot Vacuum & Sonic Mop, Home Mapping, HEPA Bagless Self Empty Base with 30-Day Capacity, CleanEdge, for Pet Hair, WiFi, UR2650WS (Renewed)
Price: $699.99 - $129.99
(as of Sep 28,2025 06:57:09 UTC – Details)

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To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.Learn more how customers reviews work on Amazon






Customers say

Customers find the robotic vacuum performs well for both cleaning and mopping, offering great value for money and saving time. However, the functionality receives mixed feedback, with some saying it works great while others report it doesn't work properly. Moreover, customers disagree on the ease of setup, and one customer mentions issues with parts loosening during operation. Additionally, the sizing feature receives mixed reviews.

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Vacuum qualityValue for moneyTime savingFunctionalitySizingUser friendlyParts looseness
7 customers mention "Vacuum quality"5 positive2 negative

Customers are satisfied with the cleaning performance of the robot vacuum, noting that it performs well for both vacuuming and mopping.

"…I can tell my robot to vacuum the house or a room and it's done. It also mops!! Also, the price was good!" Read more
"Love, hate relationship, vacuums great mopping not so much…." Read more
"…It is not quite as good as a manual vacuum, but we can send it on its way and 'no fus, no muss'." Read more
"Wonderful vacuum does a great job cleaning. Saves me quite a bit of time and for the price you just can’t beat it." Read more
5 customers mention "Value for money"4 positive1 negative

Customers find the vacuum cleaner offers good value for money.

"…I was very excited to find this for such a great price and listed as “excellent”. Very disappointed." Read more
"…It also mops!! Also, the price was good!" Read more
"Speedy delivery, great Price but low quality. It looks like it's been heavily used…." Read more
"No, it's not worth it! I spent more time trying to figure out what the vacuum was complaining about than I could have vacuumed the floor myself…." Read more
3 customers mention "Time saving"3 positive0 negative

Customers appreciate that the robotic vacuum saves time.

"…App was user friendly and quick. Seems to connect fine with wifi. It mapped my house correctly…." Read more
"Wonderful vacuum does a great job cleaning. Saves me quite a bit of time and for the price you just can’t beat it." Read more
"Save time and your back!…" Read more
13 customers mention "Functionality"7 positive6 negative

Customers have mixed experiences with the vacuum cleaner's functionality, with some saying it works great, while others report issues with it not working at all, and one customer mentions it keeps cleaning the same area.

"We got one of these and it worked well… so we got another for a different part of the house, as we have two floors…." Read more
"…cosmetic condition of the product was in fact excellent, the product did not function. It takes an extremely long time to charge…." Read more
"Bought refurbished and it works great. Works more efficiently than my old shark vac only and learned my house layout after one exploring run…." Read more
"The item does not activate in any way, I tried in every way…." Read more
3 customers mention "Sizing"2 positive1 negative

Customers have mixed experiences with the robot vacuum's sizing: one customer reports that it mapped their house correctly, while another mentions that it learned their house layout after one exploring run.

"…Seems to connect fine with wifi. It mapped my house correctly…." Read more
"…Once I got it set up, it mapped my house. It wouldn’t do a full house vacuum nor a spot clean…." Read more
"…more efficiently than my old shark vac only and learned my house layout after one exploring run…." Read more
3 customers mention "User friendly"2 positive1 negative

Customers find the robotic vacuum easy to set up.

"…used, arrived clean with all instructions & accessories and was easy to get set up. App was user friendly and quick. Seems to connect fine with wifi…." Read more
"…I'm still trying to figure out how to use it properly. It's not a very user friendly app. It seems a little too simple in some ways…." Read more
"It did meet expectations just very easy to set up only thing was the dust bin would keep falling off because it not have the correct attachment to it" Read more
3 customers mention "Parts looseness"0 positive3 negative

Customers report issues with parts coming loose while the vacuum is running, and one customer mentions multiple components breaking instantly.

"…expectations just very easy to set up only thing was the dust bin would keep falling off because it not have the correct attachment to it" Read more
"…Makes very loud noise as it is some parts a loose while it's running…." Read more
"Multiple parts instantly broke" Read more





Almost like New

4 out of 5 stars

Almost like New
Shipping took a little while since it was shipped through UPS ground, but arrived in good shape. I could barely tell the unit was refurbished besides the packaging. Setup was easy using the app although the unit still had the previous owners map on it which was a little troubling. It's able to navigate my entire house without a problem and the mop works better than I expected. My only gripe is a noise it makes when vacuuming which sounds like the brushes are hitting something in the unit itself, my other robot vacuum doesn't do that
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Top reviews from the United States



  • Alyssa Wells

    5.0 out of 5 stars

    Arrived like new, works great

    Reviewed in the United States on September 12, 2025

    Verified Purchase

    Couldn't even tell it was used, arrived clean with all instructions & accessories and was easy to get set up. App was user friendly and quick. Seems to connect fine with wifi. It mapped my house correctly. In the first day it already picked up a whole bin's worth of dog hair off my floor so I'd say it works pretty well. Overall very happy with this purchase, was a big upgrade from my old brandless vacuum.


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  • David Matusow

    4.0 out of 5 stars

    Good product

    Reviewed in the United States on September 10, 2025

    Verified Purchase

    We got one of these and it worked well… so we got another for a different part of the house, as we have two floors. It is not quite as good as a manual vacuum, but we can send it on its way and 'no fus, no muss'.


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  • Samantha

    1.0 out of 5 stars

    Did not work, seller cannot tell you how they test for workability

    Reviewed in the United States on September 17, 2025

    Verified Purchase

    This is for both the product and seller.

    While the cosmetic condition of the product was in fact excellent, the product did not function. It takes an extremely long time to charge. Once I got it set up, it mapped my house. It wouldn’t do a full house vacuum nor a spot clean. It would only clean the room it was located in then stop. It kept going back to the base every time. I tried hard resetting and this continued to happen each time.

    As for the seller, they offered to send a replacement once they received my product back or a partial $40 refund to keep it. I don’t want to keep a junk product for a partial refund, so I inquired about how they test the products to ensure they are in working order and they just said “they do their best”. I will be requesting a FULL refund instead of a replacement. I am waiting on seller to reply. Fun fact, if you have to return or exchange from this seller it isn’t done through Amazon. I haven’t started the refund process yet but it will probably be a headache.

    So good luck if you buy this product. I was very excited to find this for such a great price and listed as “excellent”. Very disappointed.


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  • cabinfvr

    5.0 out of 5 stars

    Save time and your back!

    Reviewed in the United States on September 19, 2025

    Verified Purchase

    I love my Shark Matrix Plus 2-in-1 Robot! I have a very bad back and the back and forth motion of vacuuming just makes it worse. I can tell my robot to vacuum the house or a room and it's done. It also mops!! Also, the price was good!


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  • erika baron

    5.0 out of 5 stars

    Great buy

    Reviewed in the United States on September 15, 2025

    Verified Purchase

    Bought refurbished and it works great. Works more efficiently than my old shark vac only and learned my house layout after one exploring run. Suction is great, it doesn’t seem to chase my dogs around the house either or get stuck on everything.


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  • Rob Byrd

    4.0 out of 5 stars

    Not that user friendly, but it vacuums nicely

    Reviewed in the United States on August 27, 2025

    Verified Purchase

    So far, it works very well vacuuming, but I cannot get it to go through an entire mapping process. I'm still trying to figure out how to use it properly. It's not a very user friendly app. It seems a little too simple in some ways. I really just want it to clean my floors. It does that. I also want to use my pads, but it won't let me until we get through an entire map. Which we haven't.

    2 people found this helpful

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  • Amazon Customer

    1.0 out of 5 stars

    no work

    Reviewed in the United States on September 11, 2025

    Verified Purchase

    The item does not activate in any way, I tried in every way. It does not connect to the internet even though it is 2.4 or 5g and they still want to charge me for the return

    One person found this helpful

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  • Happy shopper

    2.0 out of 5 stars

    This very loud machine cannot find its dock

    Reviewed in the United States on September 15, 2025

    Verified Purchase

    Speedy delivery, great Price but low quality. It looks like it's been heavily used. Makes very loud noise as it is some parts a loose while it's running. I structured a small setting for it to clean that small area, but it keeps cleaning the same area instead of covering entire place that I had to personally escort the machine, and it couldn't find its dock.

    One person found this helpful

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Product Summary: Shark Matrix Plus 2-in-1 Robot Vacuum & Sonic Mop, Home Mapping, HEPA Bagless Self Empty Base with 30-Day Capacity, CleanEdge, for Pet Hair, WiFi, UR2650WS (Renewed)

From Amazon Renewed
INCREDIBLE SUCTION AND SONIC MOPPING: First, it’s an ultra-powerful whole home vacuum on carpets and floors that empties its own dustbin. Second, it’s an ultra-powerful vacuum that sonic mops hard floors at the same time.
NO SPOTS MISSED: With Matrix Clean, the robotic vacuum cleans in a precision matrix grid taking multiple passes over dirt and debris delivering 30% better carpet cleaning*(*vs. RV2610WD single pass tested on level loop sand).
CLEANS EDGES & CORNERS: CleanEdge Detect uses blasts of air and corner recognition to remove debris from edges and corners pulling the debris into the cleaning path for 50% better edge cleaning* (*vs RV2610WD with CleanEdge turned off).
HEPA FILTRATION & ANTI ALLERGEN SEAL: True HEPA filtration captures and traps 99.97%* of dust and allergens (*down to .3 microns) in the base.
IT EMPTIES & CHARGES ITSELF: Holds up to 30 days of dirt and debris. The bagless base doesn’t require any additional purchase of disposal bags, and with Recharge & Resume, robot automatically will recharge and pick up cleaning where it left off.
TACKLE STUCK ON STAINS: Sonic Mopping scrubs hard floors 100x per minute and for extra deep cleaning initiate Matrix Mop in the app to get 50% better stain cleaning in targeted zones (vs. RV2001WD, modified IEC 62885-6).
SELF-CLEANING BRUSHROLL: Digs deep into carpets and directly engages hardwood floors pulling up debris, hair, and dirt from all surfaces in your home – engineered to pick up more hair and is anti-hair wrap.
PRECISION HOME MAPPING: 360° LiDAR vision quickly and accurately maps your home so your robot can methodically clean detecting and avoiding objects in its path, day or night, adapting to everyday changes in the home.
PERFECT FOR HOMES WITH PETS: With powerful suction, sonic mopping, and Shark’s self-cleaning brushroll, the robot picks up pet hair and eliminates stuck-on pet messes with ease.
WHAT’S INCLUDED: Shark Matrix Plus 2-in-1 Robot, HEPA Self-Empty Base, 1 Filter, 1 Side Brush, 2 Microfiber Reusable Mopping Pads, Sample-Size VACMOP Cleaning Solution.

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