This product did not work at all and I am really angry about it! I really needed it for a college video course I had last quarter, was stuck having to use my extremely noisy internal DSLR camera mic. I could only do so much in Premiere Pro to fix the crappy audio so it basically ruined my final video for class that I worked incredibly hard on.
I am on a very limited student budget so that is why I purchased this one. Wish I had paid more for something that actually worked. Was too busy with school finals to go through the hassle of returning but now I am stuck with a useless lav mic kit.
And yes, it was firmly connected, I had my tech-savvy son and daughter-in-law try it as well. I also tested it on multiple devices besides my Canon DSLR camera, didn't work on my Iphone or any of my family members' brand new iphones.
Even though I missed my return window, I feel I am owed a new kit that actually works or at least refunded what I spent on a useless product.
I'll never purchase from this company again and will advise my fellow classmates to steer clear of these products if I am not compensated in some way.
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