The TV setup software was a complete nightmare. I got stuck completing it and had to call tech support and they couldn’t resolve it. Instead I tried various hacks to fix it and finally fixed it.
I’m a retired software developer with 38 years of experience and they should terminate every team member who wrote it and the QA people who tested it (they probably didn’t). They essentially released a defective product.
The remote is too small and hard to read in the dark. The documentation on using it is bare bones and useless.
There are two settings options which is confusing and very badly designed. One setting menu is the only way to design a product and having two is an insult to consumers.
I’ve bought LG products in the past, but given all these issues I never will again.
As far as their tech support is concerned, they have limited knowledge I think because they have too many similar products and they all work slightly differently. Who does this? Even the remotes are not the same.
I may return the TV if I can’t get a Roku to work since their built in streaming lacks a huge amount of content and you can’t just add on (a total waste).
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