This was a Christmas gift for my mother. She loves to take pics of wildlife and her flowers. She’s in her 70 so doesn’t need anything extravagant because she wouldn’t know how to use. I set this up transferred her service downloaded her apps. We all know what a tedious job and very time consuming. Any time you hit the camera app phone would shutdown and power back up. I’ve started a return on this which is the last thing I wanted to do. I even tried downloading a third party camera app and it did the same thing. A good 8 hrs devoted to fixing this phone. Maybe a issue with software but I will purchase a phone at T-Mobile when refunded issue is mom is now without a phone until Amazon releases refund
After writing this review the company did reach out and immediately released my refund. Very kind people. Texting and calling was great and the screen was wonderful. I have a iPhone 15 and my first 2 had software issues. Maybe give this company a try. Really appreciated their customer service
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