January 24, 2024
Bear in mind that the company doesn’t replace parts. When the rubber part came off the foot of one side, they offered to replace the entire stand. But my stand is in perfect condition, so I refused their offer of replacement (incidentally the parts are hard to get & incredibly overpriced.). So I found some rubber type of sticky things in my junk drawer that are used to tack things down, support furniture feet, or hang a framed picture & I trimmed them to size to replace the missing rubber foot that fell off my stand (within the first couple weeks). I replaced both feet so they would match. It’s been working well. I work on my graphic art everyday now. I don’t know how I ever managed without this stand. It’s well built & sturdy. I have plenty of room to put my hands next to the working area without touching it. Another bit of advice for graphic artists & designers is to get yourself an artist glove that helps prevent you from touching the surface of the tablet. They’re inexpensive. Here’s one on Amazon: https://www.amazon.com/gp/product/B08T62B5HZ/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1 . The last bit of advice I can offer is to say to be careful changing the level of the stand. I have accidentally had my iPad fly off & fall to the floor when attempting to adjust the stand to the highest level with the iPad sitting on it. You just need to have one thumb holding the top of the iPad down at the top while adjusting one side, switch to the other thumb, then adjust the other side to level. Since the lip that the tablet sits on is very narrow, it’s easy to lose the tablet if you don’t have a thumb holding down the top of it.
Nov 6, 2023 3 stars. I initially gave this amazing tool top scores because it does everything I could ask for. However, after using it for two months, one of the rubber feet came loose & fell off. The sticky was gone from it & repeatedly replacing it didn’t work. When I lost track of the foot, I wrote to the company requesting replacement parts of rubber feet for the stand. The seller responded by saying that because I bought it on Amazon, Amazon is supposed to take care of any problems, but the seller offered an exchange with a new stand. Because there’s really nothing wrong with the stand that new feet can’t fix, I wrote back requesting new parts. I didn’t want to exchange a perfectly good stand which probably would have ended up in a dump, which under the circumstances is uncalled for. On his third response he simply repeated what he had said about contacting Amazon about the problem, but when pressed in my second letter, he didn’t tell me how I was supposed to ask Amazon for new parts, except to say that I could go to the Amazon not to request a replacement of the stand. But on the third response he offered me $5 if that would resolve the issue. Unfortunately, I had already looked online for these rubber feet. If you can find any feet in the right size, or close to the right size, they are so exorbitantly priced it’s ridiculous (as much as I paid for the stand for two small rubber feet). I still don’t know how I’m supposed to contact Amazon about the problem because of the way Amazon makes it next to impossible to get help from them for any product or problem that isn’t listed when discussing the issue with their bot. The only thing I can do is either jury rig it (fix it with something I can find that might do the trick) or call Amazon. Having the pain of having to discuss the problem all over again with someone after writing 3 letters doesn’t appeal to me. I’m taking the $5. Merchandising has become a joke. I come from a time when no reputable company would sell something to you without parts if you need them. We didn’t just throw things in the garbage. We repaired them. It has become idiotic that we can’t even make a simple repair for a simple device. So If you enjoy doing your own repairs with whatever you can find to fix it, or if you enjoy a nice conversation on the phone with Amazon, go ahead & make this purchase. I have no idea if Amazon has parts for this stand because I’m finished trying to get satisfaction. However, this stand has really made working digital art on my iPad a whole lot easier. Even knowing all of this ahead of time, I still would make the purchase. I just wish it wasn’t so difficult to find out how to contact Amazon so I can request new parts. If the company that sold the stand, or Amazon, and other companies would rather throw perfectly good products into a dump rather than have to be responsible for supplying parts for them, then I now understand how the Pacific Ocean became so clogged with garbage.
@Oct 31, 2023 5 stars. It’s very versatile in how it goes up and down to the level I need to work at. The edges give me plenty of room to put my hands. There’s a nice place to put my Pencil down, but enough room to put the pencil back onto the iPad for charging. Best of all, there’s a nice wide opening to put the charging cable when I’m working longer sessions and don’t want to stop to charge my iPad. I have been using it almost every day for 2 1/2 months and the only problem I have had is that one of the rubber props underneath the end of one foot has fallen off time and again until when coming back from a trip, it is now lost. I’m going to contact the seller to try to get a replacement. Now with the missing rubber piece my art board is wobbling, which would probably stop if I removed the prop from the other foot, but then it will slide. Altogether, I would definitely recommend this art board to digital artists and anyone who wants to use the iPad with the Pencil.
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