DREAME D20 Pro Plus Robot Vacuum, 13,000Pa Suction, DuoBrush for Pet Hair, Corner Cleaning, Self Emptying, LDS Navigation Laser Avoidance, Vacuum Mop, Hard Floors&Carpets (Black)

DREAME D20 Pro Plus Robot Vacuum, 13,000Pa Suction, DuoBrush for Pet Hair, Corner Cleaning, Self Emptying, LDS Navigation Laser Avoidance, Vacuum Mop, Hard Floors&Carpets (Black)

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DREAME D20 Pro Plus Robot Vacuum, 13,000Pa Suction, DuoBrush for Pet Hair, Corner Cleaning, Self Emptying, LDS Navigation Laser Avoidance, Vacuum Mop, Hard Floors&Carpets (Black)
Price: $399.99 - $36.99
(as of Dec 09,2025 16:19:21 UTC – Details)

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Customers say

Customers find the robotic vacuum cleaner works well and appreciate its cleaning ability, particularly how it handles pet hair. They consider it good value for money. The ease of use receives mixed feedback, with some finding it very easy to use while others note it's not very intuitive.

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FunctionalityCleaning abilityVacuum qualityValue for moneyEase of use
7 customers mention "Functionality"5 positive2 negative

Customers find that the robotic vacuum cleaner works great, with one customer noting its smooth operation.

"Works great! Zero complaints." Read more
"Does a great job, however after only a month of cleaning our house (mostly laminate), the brush cover has two felt pads that have almost entirely…" Read more
"This has been a terrible vacuum so far. It errors out and stops constantly. It also gets stuck for the smallest reasons…." Read more
"Worked great for about two weeks and now it’s losing its mind…." Read more
4 customers mention "Cleaning ability"3 positive1 negative

Customers are satisfied with the vacuum's cleaning ability, with one customer noting its effective handling of pet hair and another mentioning its great performance on floors.

"…the main floor & we no longer have a dog so this vacuum does a great job on the floor but I would say it is not overly taxed either…." Read more
"…It has its own set way of cleaning in areas that I can't get to with a traditional vacuum…." Read more
"…It doesnt empty into the dock, it pulls dirt from the dock back into the robot after cleaning cycle. Air is going in the wrong direction…." Read more
"…The only thing it has over any of them is they offer bagless self cleaning…." Read more
4 customers mention "Vacuum quality"3 positive1 negative

Customers are satisfied with the vacuum's performance.

"…I am very satisfied with the vacuum pickup also…." Read more
"…That being said, the bags it comes with a very well made and look as if they will hold a lot…thats yet to be determined!…" Read more
"This has been a terrible vacuum so far. It errors out and stops constantly. It also gets stuck for the smallest reasons…." Read more
"(Mostly) Great Vacuum…" Read more
4 customers mention "Value for money"3 positive1 negative

Customers find the robotic vacuum to be a great value for the money.

"…Otherwise great value for the money." Read more
"…but decided on this one as the PA suction is better and the cost was relatively the same…." Read more
"…The one feature I do not like is the bags. This is an ongoing cost and increased waste to the environment that a bagless vac doesnt have…." Read more
"…It is an adorable little workhorse. I found a great value for the money I spent…." Read more
4 customers mention "Ease of use"2 positive2 negative

Customers have mixed opinions about the robot vacuum's ease of use, with some finding it very easy to use, while one customer notes it's not very intuitive or self-explaining.

"…I have found it easy to set up, use & the scheduling of the vacuum was really easy. I am very satisfied with the vacuum pickup also…." Read more
"…Air is going in the wrong direction. Robot gets confused and drives all over the house ignoring the map…." Read more
"…The app does everything you could ask for and is very easy to use. The initial setup and mapping did take some time but worked great…." Read more
"…Its not very intuitive or self-explaining. You kind of have to dig and play around to find things…." Read more





10 stars!

5 out of 5 stars

10 stars!
I have had several… and I mean several in all price ranges of robot vacuums and this by far is superior to any other I have used. First of all, it's so much quieter that it does not disrupt tv watching or even napping. This allows me to run the vacuum at night if I choose. Included in the app is a do not disturb feature that will prevent vacuum from emptying during quiet time hours. The mapping is amazing and inside app – you can see it live adjusting as needed. It never bumps into or even touches anything- not the walls and not the furniture. It sees it and vacuums right up against it without rubbing alongside. Suction is amazing- I have 3 dogs and it's doing amazing at keeping up with the fur overload! Housing and vacuum are both well made with quality materials. App is also well done, it's easy to navigate and full of extended features like multiple scheduling times. I don't use the mopping features at all but as a vacuum overall it works amazingly. This robot vacuum has none of the complaints that I have had with previous types and brands I have tried. Excellent quality at a good price as well. Love it!
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Top reviews from the United States


  • SincerelyFromMe

    5.0 out of 5 stars

    Dreame D20 Pro Plus Robot Vacuum is an Absolute Dream

    Reviewed in the United States on November 3, 2025

    Size: D20ProPlusColor: WhiteVerified Purchase

    This was the second Robot Vacuum I purchased – the first one was returned due to so many problems with it. I decided to spend a little more for better piece of mind and am so thankful that this Dreame D20 Pro Plus Robot Vacuum was the one I decided on. The directions are very clear, the power that you hear between switching from hard floor to carpet is amazing, and the mapping feature is very fast but in-depth. I have no problems hitting the clean button and hearing its voice announce that cleaning will start. It has its own set way of cleaning in areas that I can't get to with a traditional vacuum. If there is about 3" of clearance under a chair, cabinet, etc., it will get under the furniture and clean. It has never given me any pause for concern because it functions so smoothly and I never hear any unwarranted noises coming from it. It is an adorable little workhorse. I found a great value for the money I spent. Replacement dust bags and parts are readily available but the dust bags are washable and it takes a good amount of time before the bag (which is in the docking unit) needs to be emptied. I've been using this robovac for about a month and the bag hasn't needed to be emptied yet. I wanted to be able to use this Dreame Machine for a decent amount of time before writing this review so it would be as truthful as I can make it. This represents quite a bit of money that can be wasted on an item if it doesn't get an honest review.
    SincerelyFromMe


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  • Ryan

    4.0 out of 5 stars

    (Mostly) Great Vacuum

    Reviewed in the United States on October 19, 2025

    Size: D20ProPlusColor: WhiteVerified Purchase

    Does a great job, however after only a month of cleaning our house (mostly laminate), the brush cover has two felt pads that have almost entirely rubbed off, resulting in the vacuum becoming incredibly loud when moving around. Going to put in a service request now and will update this when I get a fix/replacement. Otherwise great value for the money.

    Customer image


    Ryan

    4.0 out of 5 stars

    (Mostly) Great Vacuum

    Reviewed in the United States on October 19, 2025


    Does a great job, however after only a month of cleaning our house (mostly laminate), the brush cover has two felt pads that have almost entirely rubbed off, resulting in the vacuum becoming incredibly loud when moving around. Going to put in a service request now and will update this when I get a fix/replacement. Otherwise great value for the money.

    Images in this review

    Customer image

    One person found this helpful

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  • GSD Mom

    5.0 out of 5 stars

    Its a really powerful vac

    Reviewed in the United States on November 15, 2025

    Size: D20ProPlusColor: BlackVerified Purchase

    Let me preface this review by letting you know I've owned a Bobsweep, eufy and Shark robo vacuums. I'm a diehard Shark fan for their upright liftaway vacs but wasn't very impressed with their robovac. The only thing it has over any of them is they offer bagless self cleaning.
    I decided to try the Dreame D20 because it had decent reviews and a large storage bin for self cleaning. It arrived earlier than expected and wasn't hard at all to set up with internet (unlike my previous vacs that struggled). The app though seems outdated in terms of being user friendly. Its not very intuitive or self-explaining. You kind of have to dig and play around to find things. Once it was all connected to internet I charged it. Or at least attempted to because at first it couldnt find the base, then it was getting hung up on it and not able to dock and sit properly to charge. I ended up calling customer service. They answered quickly but know its offshore so language can be a challenge as well as connection. Thankfully the rep was good and able to guide me for what I needed; however, while on with the CSR the vacuum finally found the base (YIKES, that took forever!) But it was getting stuck on the base extension. I ended up just removing the extension and it parks fine now. I scheduled it (another thing thats not obvious on the app) and once I located that section of the app scheduling was easy. Its ran everyday this week at 9am. There is a great feature for cleaning that you can choose, similar to other robovacs which is choice of suction power. But the Dreame takes it further and offers options for multiple sweeps in areas. I chose maximum suction power and just 1 sweep. Another cool feature is during mapping (which does take a long time but it seems to really want to ensure accuracy which is fine to me!), is its distinction between rugs and hard floors. It shows up differently on the map. As it maps you are also shown a live look at the vacuum and it was very accurate given its placement in the house to that on the map. You can then organize the rooms in the order in which you want them done. These are features I've not seen on other apps, so thats actually a kudos I need to give Dreame…maybe the app isnt as horrible as I originally thought now that I'm getting used to it!!

    I should note that I use these vacuums to keep up on the day to day vacuuming that having two cats and two dogs (a pitty mix and a long coat GSD) requires. Ee have several Ruggables which are very low pile and a 8 x 10 area rug with is a medium pile. The rest of the area are hardwood floors and tile. So these robovacs are God-sends. I do my deep cleaning with my lift away Apex vacuum on the weekend. In the past this still resulted in a pack-filled dirt basin at the end of the cleaning. Today however, the bin was barely half filled…I was SHOCKED. And it can only be explained by this new Dreame D20 vacuum. Its suction must actually be as powerful as they claim. And I'm here for it! Another feature I wasn't even aware of until I receieved is that this little vacuum has TWO rollers (not including the side sweeping brush). All my other robovacs only had 1 roller and this has wider rubber fins than the others. It has to beat the rugs better as a result.

    I am not keen on using the mop feature so I haven't even looked into this yet. It seems that most self cleaning robovacs are now becoming vac-mop duos. So it left me with few options and since the sale price of this, along with the reviews, combined to make this the best deal, I decided to get it anyway and may never use the mop. If I do I will try to update. As a result of the mop-vac combo though this base is large. Its taller and wider than my Shark and as a result I had to place it in a location that is in view of traffic which Im not a fan of but it will do. The one feature I do not like is the bags. This is an ongoing cost and increased waste to the environment that a bagless vac doesnt have. That being said, the bags it comes with a very well made and look as if they will hold a lot…thats yet to be determined! It does come with two, one already installed and one with its extra parts. Now I just need to remember to order them ahead of time.
    In the end I really do recommend this vacuum. Especially if you have furbabies you're trying to keep up with!

    3 people found this helpful

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  • Zach

    1.0 out of 5 stars

    Worked fine for two weeks now it’s losing its mind. Trash.

    Reviewed in the United States on November 28, 2025

    Size: D20ProPlusColor: WhiteVerified Purchase

    Worked great for about two weeks and now it’s losing its mind. It doesnt empty into the dock, it pulls dirt from the dock back into the robot after cleaning cycle. Air is going in the wrong direction. Robot gets confused and drives all over the house ignoring the map. Today it remapped the kitchen and added 500sq ft to the map that doesn’t exist in reality. Trash.

    One person found this helpful

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  • Mike Jones

    5.0 out of 5 stars

    Easy to use

    Reviewed in the United States on October 27, 2025

    Size: D20ProPlusColor: BlackVerified Purchase

    This is the first robot vacuum I have owned & I use this for vacuuming only. I have found it easy to set up, use & the scheduling of the vacuum was really easy. I am very satisfied with the vacuum pickup also. I was deciding between the Eufy L60 & this one but decided on this one as the PA suction is better and the cost was relatively the same. We just recently put in wood floors throughout the main floor & we no longer have a dog so this vacuum does a great job on the floor but I would say it is not overly taxed either. We do have a few throw rugs & the vacuum manages them extremely well.

    One person found this helpful

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Top reviews from other countries

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  • Chris from Canada
    5.0 out of 5 stars

    Solid Vacuum Performance, So-So Mopping — Great for Light-Duty Spaces

    Reviewed in Canada on November 1, 2025

    Size: D20ProPlusColor: WhiteAmazon Vine Customer Review of Free Product( What’s this? )

    I’ve tried a few different robot vacuums over the years from several companies, including both high-end and lower-end Dreame models. For vacuuming, this has what you need. For mopping, the drag-behind pad and manual fill aren’t ideal.

    The So-So:
    Having used a fully automatic mopping vacuum, it’s hard to go back to a drag-and-fill mop. It’s not that this one does a bad job — it just doesn’t deliver the amazing results that spinning mop heads do. My high-end Dreame on the main floor makes the floors look better than when I clean them myself — it’s crazy good. If price isn’t an issue and mopping is important, I’d honestly recommend the higher-end models. They’re worth the difference.

    Where This Shines:
    For my basement — which has carpet, engineered hardwood, and just a little tile — this works well. The space is set up for company and doesn’t get used regularly, so it’s never really dirty, just dusty. Vacuuming is the main need, and this unit handles it great. It has strong suction, even on plush carpet, doesn’t get tangled, and cleans thoroughly.

    Compared to other lower-end models, the extendable side brush really makes a difference. It gets tight against furniture and walls without me needing to pick everything up off the floor. If you’re comparing a fixed side brush versus this moving one — it’s a noticeable upgrade.
    Navigation & Reliability:

    The pathing is solid. Cheaper models often struggle, but this one completes a full clean without me needing to untangle cords or reposition it. After about six full cleans, I’ve only had to deal with one error.

    App Experience:
    The Dreame app works across all their models and is very polished. I think the app makes a huge difference. I had a good unit from a well-known vacuum brand, but its app felt like a beta version. On paper, the specs were similar, but the Dreame app is far superior. (Android user.)

    Bottom Line:
    If vacuuming is your main concern — especially in a low-traffic area — this is a great choice. For serious mopping, though, consider Dreame’s higher-end options. For the price and performance, this one holds its own.



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  • Gabriela
    1.0 out of 5 stars

    Hace ruido

    Reviewed in Mexico on November 2, 2025

    Size: D20ProPlusColor: WhiteVerified Purchase



    The media could not be loaded.

    Desde el 2 dia comenzo con un ruido es el 4bdia y ha empeorado no la comprwn eata muy cara y pues la trapeada la verdad no la deja al cien la aspirada pues hay un 9 de 10 hay se ve foto que ya comenzo a dejar tierra como si se vaciara en donde no es la estacion … Casi ya 2 meses y no me han rembolsado

    Customer image


    Gabriela

    1.0 out of 5 stars

    Hace ruido

    Reviewed in Mexico on November 2, 2025


    Desde el 2 dia comenzo con un ruido es el 4bdia y ha empeorado no la comprwn eata muy cara y pues la trapeada la verdad no la deja al cien la aspirada pues hay un 9 de 10 hay se ve foto que ya comenzo a dejar tierra como si se vaciara en donde no es la estacion … Casi ya 2 meses y no me han rembolsado

    Images in this review

    Customer imageCustomer image



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  • T
    4.0 out of 5 stars

    Great Self-Emptying Robot Vacuum

    Reviewed in Canada on October 17, 2025

    Size: D20ProPlusColor: BlackAmazon Vine Customer Review of Free Product( What’s this? )



    The media could not be loaded.

    The Dreame D20 Pro Plus is a great self-emptying robot vacuum.

    Setting up the whole vacuum is extremely easy. Once you have set up the vacuum base and placed the robot vacuum in the docking station, you just need to download the Dreame Home app and follow the set-up instructions in the app.

    The app uses the Wi-Fi connection on your phone to connect your robot vacuum to your home network. The robot vacuum only works on a 2.4 GHz network so it is important that your phone is connected to your 2.4 GHz band during the set-up process.

    As part of the startup process, the robot vacuum will map out the floorplan for future cleanings. The process is quick and only took 8 minutes to map out our entire main floor (about 1500 square feet). After this, the vacuum is ready to go.

    Using the app, you can select to either clean a single room, multiple rooms, or the whole floor plan. Overall, it took about 30 mins to clean our main floor. The vacuum has powerful suction that did a great job of getting pet hair out of our carpets. I appreciate the detangling brush head as it reduced the amount of hair that usually gets caught in the brush head of our old vacuum.

    The laser avoidance system did an excellent job of avoiding furniture, pets, and obstacles. The flexibility cleaning arm uses A I to adjust its positioning to get into tight corners and along the base of walls and furniture.

    After completing cleaning, it returns to the base to charge and automatically empty which is a great feature. You should only need to empty the base collection bad once or twice a year depending on use.

    The vacuum comes with a mopping attachment that uses a wet pad as it cleans. The pad is attached to a decent sized water reservoir that helps keep the mopping pad wet. The mopping pad does an okay job on mildly dirty floors, but does not compare to the cleaning power of the rotating mop pads of other mopping vacuums. The vacuum also doesn’t raise the mopping pad as it goes over carpeted areas.

    Overall, this is a great self-emptying robot vacuum but leaves something to be desired in the mopping department. Would recommend if it meets your needs.

    Customer image


    T

    4.0 out of 5 stars

    Great Self-Emptying Robot Vacuum

    Reviewed in Canada on October 17, 2025


    The Dreame D20 Pro Plus is a great self-emptying robot vacuum.

    Setting up the whole vacuum is extremely easy. Once you have set up the vacuum base and placed the robot vacuum in the docking station, you just need to download the Dreame Home app and follow the set-up instructions in the app.

    The app uses the Wi-Fi connection on your phone to connect your robot vacuum to your home network. The robot vacuum only works on a 2.4 GHz network so it is important that your phone is connected to your 2.4 GHz band during the set-up process.

    As part of the startup process, the robot vacuum will map out the floorplan for future cleanings. The process is quick and only took 8 minutes to map out our entire main floor (about 1500 square feet). After this, the vacuum is ready to go.

    Using the app, you can select to either clean a single room, multiple rooms, or the whole floor plan. Overall, it took about 30 mins to clean our main floor. The vacuum has powerful suction that did a great job of getting pet hair out of our carpets. I appreciate the detangling brush head as it reduced the amount of hair that usually gets caught in the brush head of our old vacuum.

    The laser avoidance system did an excellent job of avoiding furniture, pets, and obstacles. The flexibility cleaning arm uses A I to adjust its positioning to get into tight corners and along the base of walls and furniture.

    After completing cleaning, it returns to the base to charge and automatically empty which is a great feature. You should only need to empty the base collection bad once or twice a year depending on use.

    The vacuum comes with a mopping attachment that uses a wet pad as it cleans. The pad is attached to a decent sized water reservoir that helps keep the mopping pad wet. The mopping pad does an okay job on mildly dirty floors, but does not compare to the cleaning power of the rotating mop pads of other mopping vacuums. The vacuum also doesn’t raise the mopping pad as it goes over carpeted areas.

    Overall, this is a great self-emptying robot vacuum but leaves something to be desired in the mopping department. Would recommend if it meets your needs.

    Images in this review

    Customer imageCustomer imageCustomer imageCustomer image



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  • Amazon Customer
    5.0 out of 5 stars

    Dreame D20 Pro Plus Robot Vacuum

    Reviewed in Canada on September 23, 2025

    Size: D20ProPlusColor: BlackAmazon Vine Customer Review of Free Product( What’s this? )

    I actually haven't heard of the Dreame brand, but I upgraded from a smaller Roomba to the Dreame D20 Pro Plus, and it’s been a pretty significant jump. First thing you notice is how big it is – this unit won’t tuck under low furniture as easily, and you’ll definitely see it when it’s stationed out. But size comes with benefits. The self-emptying system is a legit game changer. I only need to switch out the dust bag about twice a year, which cuts out sooo many weekly chores.

    Performance-wise, it delivers. The suction is genuinely powerful and pulls up dust, hair, and crumbs from carpet edges and hard floors without much fuss. The extendable side brush helps a lot in corners and right-angle edges where some bots tend to miss. In mop + vacuum combo mode it handles mixed surfaces well; the ability to adjust moisture levels means I don’t feel like I’m over-wetting wood floors or under-cleaning tiles. The 500 ml dust box and 350 ml water tank are generous so I’m not constantly refilling or emptying.

    Then there’s the smart mapping & obstacle avoidance. Using its LDS laser sensor and Dreame’s Smart Pathfinder, it learns the layout of my house quickly and I’ve been impressed how it avoids furniture, cords, and chair legs. I like that I can define “no-go zones” in the app and tweak paths if needed. The app is pretty good – comprehensive, intuitive, not overloaded, and it works well with Alexa if you use it.

    Quality feels solid. The materials don’t seem cheap; it has enough heft that it doesn’t feel like it’ll fall apart. That said, because it’s bigger and more feature-rich, it’s not super quiet. On carpet or during intense suction + mop work, you’ll notice it.

    If you compare it to earlier bots (like my old Roomba or entry-level Dreame models), this is a clear upgrade for people who want strong suction, less maintenance, and smarter automation. But if you care most about stealthy design or ultra compact size, there’s a trade-off.



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  • normand robert
    1.0 out of 5 stars

    besoin que le venm<deur me contact

    Reviewed in Canada on November 7, 2025

    Size: D20ProPlusColor: BlackVerified Purchase

    pas capable de l'activer sur mon cell on peut même pas la reseter



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Product Summary: DREAME D20 Pro Plus Robot Vacuum, 13,000Pa Suction, DuoBrush for Pet Hair, Corner Cleaning, Self Emptying, LDS Navigation Laser Avoidance, Vacuum Mop, Hard Floors&Carpets (Black)

From DREAME
150 Days Hands-Free Dust Collection: Enjoy hassle-free self-emptying with the upgraded 5L dust bag and auto-dust collection system, allowing for up to 150 days of use without manual disposal—contributing to a cleaner home environment.
Powerful Suction, Easy Hair Cleanup: Featuring impressive 13,000Pa Vormax suction power, D20 Pro Plus effectively tackles dust and debris on multiple surfaces. Coupled with the innovative HyperStream detangling DuoBrush, it captures hair efficiently while reducing tangling issues.
Thoroughly Covers Corners and Crevices: The extendable side brush reaches tight corners and gaps, ensuring thorough cleaning of right-angle edges. An upgraded infrared sensor enhances edge tracking, maintaining a close distance from walls for complete coverage.
Vacuum and Mop in One Go: Tailor moisture and suction levels with D20 Pro Plus’ 2-in-1 cleaner. The spacious 500ml dust box holds dirt securely, while the 350ml clean water tank features 32 moisture levels for tailored mopping, streamlining your cleaning routine.
Smart Mapping and Obstacle Avoidance: Transform your cleaning routine with Smart Pathfinder technology and precision obstacle avoidance. This system creates intuitive, editable maps for comprehensive coverage, expertly navigating around obstacles with unmatched accuracy.
Convenient Voice & App Control: Say goodbye to manual settings and embrace voice and app control with D20 Pro Plus. Apart from app instructions, you can also connect with Alexa, Apple Siri, and Google Home to adjust cleaning settings or give commands.
Note：Please operate the machine under a 2.4GHz network connection.

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