Price: $219.99 - $185.99
(as of Jan 18,2025 11:53:02 UTC – Details)
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.Learn more how customers reviews work on Amazon
Customers find the surveillance recorder system easy to set up and use. They appreciate the clear picture quality and good viewing. Many consider it a good value for the price with many features included. The security camera is also appreciated. However, some customers have mixed opinions on the quality, night vision, and motion detection.
AI-generated from the text of customer reviews
Customers like the functionality of the surveillance recorder system. They say it works well, the night vision is good, and the mobile app works great. The DVR is quiet and the cameras work fine. Overall, customers consider it a good basic starter system.
Customers find the surveillance recorder system easy to install. They mention the software is simple to use and the setup takes less than 4 hours.
Customers like the surveillance recorder system's picture quality. They say the cameras and video are clear, with good viewing, clarity in HD, and resolution that is awesome. The daytime picture is flawless, and night vision is good.
Customers appreciate the surveillance recorder system's value for money. They find it has good camera quality and a screen that makes it easy to see the outside. However, some customers report issues with the internet connectivity.
Customers are satisfied with the security camera system. They find it a good quality system that meets their needs for outdoor and home security. The 1080p DVR and water-proof camera provide excellent video quality. It's a simple, easy system to set up and maintain.
Customers have different views on the quality of the surveillance recorder system. Some find it dependable and solid, with sturdy packaging. Others mention poor image quality at night, cheap plastic construction, and flimsy wires.
Customers have different views on the night vision of the surveillance recorder system. Some find it clear enough to see chickens at night and in low light, while others say it's not very good and disappointing at night. The brightness of the screen is also praised.
Customers have different views on the motion detection. Some find it great, with improved night vision and motion sensor recording. The email reminder works well, and video can be watched through the phone app anywhere. Others mention that the motion detection is very sensitive, even at the lowest setting, and doesn't monitor continued motion. It comes set super sensitive, even bugs set it off.
Top reviews from the United States
Reviewed in the United States on December 11, 2022
UPDATE: 12/15/2022 –
Annke stepped in to show themselves honorable. Apparently, a supervisor took over my case. She looked back through my emails, saw my frustration – and the problem – and set out to solve it. First, after clarifying a few things, she advised that they are retraining their newer agents in how to better deal with customers who need a little extra help with all the internal settings – because this system does offer quite a bit of fancy features and not everything could be listed in the manual.
They are also looking to update some other issues so that customers walk away with the info they need on a more timely schedule. And, lastly, they offered to send us two extra cameras for our trouble – which does indeed show a genuine concern for customer satisfaction – and I must say, I was not expecting that one at all. Obviously, they are truly intent on customer satisfaction – and I feel much more comfortable about the product now.
Thank you, Annke. In lieu of the extra steps you are taking to provide better customer service – and the FACT that this system is truly kickass – It's a definite recommendation!!
(PREVIOUS REVIEW)
Though I've had it for less than a week, the system – SO FAR – is pretty good. Excellent picture quality, easy physical installation. It does have a hard drive but doesn't have an internal wifi connection – and this has caused an issue – b/c I could never get it to cooperate with my phone. The phone app setup was grinding and just would not cooperate. I installed the system on my large TV and the video is great, though no matter what I try, it won't send emails to alert me of threats as it's supposed to.
The worst part is CUSTOMER SERVICE.
They offer a number but a human NEVER answers. You are told to go online to CHAT – but when you do – there's nobody to help you there either. You have to send an email and wait for someone to contact you – and when asking for clarification on a couple of setup issues with regard to downloading and saving video – the reply was simply to follow the instructions in the manual. SERIOUSLY?
The playback is a bit tricky as well. Playback includes an entire minute before the "scene" and an entire minute after it's over. I tried to check if that could be changed up a bit but – without customer service to directly address this – I could not find the internal setting to adjust (if even possible).
They also do not specify how long the videos are kept on any setting before overwrite kicks in – but a professional electronics guy told me his lasted about 6 months on continual record. He also helped me figure out the correct way to download and back up the video I needed since I couldn't get wifi connection -and the instructions for any remedy were not available.
Granted, most people who work with electronic setups for a living or hard drives, etc., may not have issues. I'm not completely ignorant of these things either as I'm always working with different setups and even built two of my own websites. But, to ME, I had to reread the instructions over and over for clarity – and still, some were just not clear.
You will also need a magnifying glass to read the instructions or use your phone's camera to zoom in. The print is SUPER, SUPER SMALL and on some of the setup pics – the images are too blurry to read at all.
I would suggest this product (minus customer service) for now because – if it lasts – it's truly great quality video.
Godspeed.
Reviewed in the United States on December 19, 2023
I got this Annke security DVR system a few months back to replace a 2006 era Q-SEE wired camera system, and I recently got around to installing it. The old system was a 4 camera one, and the new Annke system is an 8 camera system, but this model ships with 4 cameras. I had planned to simply use my old cameras with the new system to fill in the remaining slots. However, after seeing the MASSIVE improvement in video quality, night vision quality (IR illumination), and an number of other factors, I decided to order 4 more matching cameras to upgrade to all 8 HD cameras. I didn't spend a ton and get a 4k system like I was considering, but I am still quite impressed with the quality of these HD cameras (1920×1080). I can easily zoom in and read license plates, get good facial views on people, and see smaller details on animals, day or night. It's a huge improvement over the 960×480 system I had before, and for the price point, I'm very satisfied. I didn't have to swap out any wiring to replace my old cameras, and it was straightforward to wire up the new ones. So far, I'm impressed with the performance and the DVR is SILENT, especially compared to my old one! I'm not sure what some reviewers were referring to when they said their DVR was loud. Other than a minor whir of the hard drive if you stick your head up close, it's dead quiet. Here's to hoping I get 17 years out of this system like I did my last one!
Reviewed in the United States on January 11, 2025
Bought this to replace a ~10 year old Q-See 8 cam system. Setup was easy. App works well. Haven't gone too far into the settings but the basic presets work fine for my needs so far. Cameras have surprisingly good picture quality. Obviously could only replace 4 of 8 cams but knowing it supports the newer "HD" cams is a major plus when the time comes. The supplied cameras are plastic vs metal housings on the old system. We'll see how long they last outside. But mainly bought for the DVR itself and for the price I am happy.
Reviewed in the United States on December 23, 2024
Alejandro was great with setup and product support. Great system for the money.
Reviewed in the United States on December 29, 2024
3 hours and deciding were to put 4 cameras and I'm impressed. Super easy setup be sure to have good wire management or you'll have a nest of wires. 10 out of 10.
Reviewed in the United States on December 26, 2024
Plenty of cable. Plenty of storage and great video quality night and day.
Only ships to United States.
【AI Motion Detection 2.0】Driving AI to the next level, human&vehicle detection and flexible detection area are more accurate than before. For quicker locating in crucial moments, human&vehicle smart searching in recordings offers you great help
【Tried-and-True Safe Guard】This one-stop security solution works with TVI, AHD, CVI, CVBS & IP cameras. The 8CH 3K lite DVR can hook up with 1080P@30fps or 3K/5MP@20fps cams. Plus, the advanced sensor & smart IR capture clear images up to 100ft away
【H.265+ for Smoother & Longer Recording】Upgraded to H.265+, the recording time is lengthened, and the bandwidth is lessened. And an included 1TB hard drive saves you extra expense. (Support up to 10TB HDD, package comes with 1TB HDD.)
【24/7 Peace of Mind】Whenever real threats are detected, immediate pushes pop up on your phone, and you can check it out via 3G/4G/5G/Wi-Fi. However far away you are from home, this reliable security system secures your peace of mind day&night
【IP66 & Robust ABS Housing】With IP66 weatherproof and the ABS exterior housing, these wired cameras can stand from cold to hot, from -40°C/-40°F to 60°C/140°F. Every detail is designed for a longer lifespan
【Trust-Worthy Security Solution Handles All】Passed UL, CE, HDMI, etc. severe testings, and ANNKE App conformed to GDPR, all data transferring & downloading are secured. Plus, NO monthly fees charges, but only a professional support team awaits
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