4K PTZ Camera with AI-Powered Auto-Tracking 5X Digital Zoom USB 3.0 120-Degree Wide-Angle PTZ Webcam for Video Conference Skype/Teams/Zoom Meeting Live Streaming

4K PTZ Camera with AI-Powered Auto-Tracking 5X Digital Zoom USB 3.0 120-Degree Wide-Angle PTZ Webcam for Video Conference Skype/Teams/Zoom Meeting Live Streaming
Price: $279.00
(as of Jan 20,2025 22:38:08 UTC – Details)

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To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.Learn more how customers reviews work on Amazon





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Customers say

Customers are satisfied with the camcorder's image and sound quality. They appreciate the clear video and microphone. The connectivity is easy for them to use. However, opinions differ on its functionality and zoom capability.

AI-generated from the text of customer reviews

19 customers mention "Image quality"14 positive5 negative

Customers like the camera's image quality. They say it has a clear table speaker, great video quality, and the ability to zoom, pan, and tilt with a remote control. The autofocus is a bit slow but overall they find it a good camera.

"…The new camera worked great, the image quality was really good, and the auto-tracking function worked just as I was expecting it to…." Read more
"…Great video quality, and the ability to zoom, pan and tilt with a remote are a bonus." Read more
"…Otherwise it is a great camera and great speaker phone" Read more
"…They obviously stand behind their product. The product is defective, and Amazon no longer allows me to return it…." Read more
7 customers mention "Sound quality"7 positive0 negative

Customers are satisfied with the camcorder's sound quality. They mention it has a clear table speaker and microphone.

"…Otherwise it is a great camera and great speaker phone" Read more
"…2 stars because the microphone/speaker connect easily and sounds good." Read more
"…full of about 20-25 people and the quality on both the camera and mic are great. For the price you definitely can't beat it." Read more
"Easy to connect very good to hear. There are more features on the camera than I am smart enough to understand but works great" Read more
4 customers mention "Connectivity"4 positive0 negative

Customers like the connectivity of the camcorder. They mention it connects easily and the microphone/speaker connection works well.

"…The event coordinator was so impressed when this camera and how easily it connected that we used it for the event…." Read more
"…2 stars because the microphone/speaker connect easily and sounds good." Read more
"Easy to connect very good to hear. There are more features on the camera than I am smart enough to understand but works great" Read more
"…Ease of use is perfect for all skill levels So easy to connect with PC After service is awesome." Read more
19 customers mention "Functionality"12 positive7 negative

Customers have different views on the camcorder's functionality. Some say it works well, has clear picture quality, and nice presets. Others report issues with it not working out of the box, unusable for their application, and poor execution. The AI-enabled tracking isn't practical or responsive enough.

"…The new camera worked great, the image quality was really good, and the auto-tracking function worked just as I was expecting it to…." Read more
"…It worked seamlessly with Teams for us…." Read more
"…We can't get the auto tracking to STOP. Great concept, bad execution…." Read more
"…I managed to plug it to my laptop and it worked very well. I also managed to fix the menu issue. In summary, I am very satisfied with this product." Read more
6 customers mention "Zoom capability"3 positive3 negative

Customers have different views on the zoom capability of the camcorder. Some find it great for video quality and able to zoom, pan, and tilt with a remote. Others mention that it doesn't zoom in that far and the auto zoom always backs out the zoom.

"…Great video quality, and the ability to zoom, pan and tilt with a remote are a bonus." Read more
"…up to lock the camera so it is constantly moving around and zooms in/out non-stop…." Read more
"…with facebook live other than that it a very good camera love the zoom lens" Read more
"Doesn’t zoom in that far, and the auto zoom always backs out the zoom automatically after a few minutes. Where is customer support?…" Read more





Camera worked as expected for a coffee shop/meeting place

5 out of 5 stars

Camera worked as expected for a coffee shop/meeting place
This camera was purchased for a coffee shop that is can be rented for meetings. The camera works great! I had an issue with some settings in the beginning, but their support helped me. I recommend it.

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Top reviews from the United States



  • Reviewed in the United States on August 8, 2023

    Style: 4K AI TrackingVerified Purchase

    As soon I returned the camera because of a problem with image quality, and the out-tracking function. I was contacted by TONGVEO and they sent me a new camera so I could try it out.

    The new camera worked great, the image quality was really good, and the auto-tracking function worked just as I was expecting it to.

    I'm really impressed by the good service and the extra mile that the company went, in order to provide me with a product that I could be happy with.

    I wish all companies could provide customer service as well as this company did.


  • Reviewed in the United States on June 24, 2022

    I needed a last-minute backup conference webcam with remote control for a Teams virtual community service event that I was sponsoring. The ridiculously expensive media camera that we planned to use didn't play well with Teams in our practice runs, so I bought this as a backup. The event coordinator was so impressed when this camera and how easily it connected that we used it for the event. It worked seamlessly with Teams for us. We understood the limitations of the zoom range, so we positioned the camera about 10 ft from the podium on a tripod. I added a remote IR receiver for easier control of the remote from the side. Now, my wife and I use it for virtual family time with our married children and their families on the weekends. Great video quality, and the ability to zoom, pan and tilt with a remote are a bonus.

    One person found this helpful


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  • Reviewed in the United States on August 24, 2024

    Style: 4K AI Tracking + SpeakerphoneVerified Purchase

    I tried plugging into the TV in conference room and it would not come up on my computer. Had to plug directly into computer. I wish there was a wireless dongle like there is for the speaker phone. Otherwise it is a great camera and great speaker phone

    One person found this helpful


    Report


  • Reviewed in the United States on February 20, 2024

    Style: 4K AI Tracking + SpeakerphoneVerified Purchase

    Update: Their customer service replaced my unit for free even though Amazon would no longer cover the purchase. The new one is working perfectly, and I appreciate the support. Their customer support couldn't be better. They obviously stand behind their product.

    The product is defective, and Amazon no longer allows me to return it. We can't get the auto tracking to STOP. Great concept, bad execution. Maybe if we could get into the setup menu, we would be able to turn it off, but the MENU button on the remote flashes like it sent the request, but the camera won't pull up the menu. Even if we turn off the auto tracking using the hand signals, it eventually times out and starts to auto-track again. Very annoying. Don't buy this one. Purchase their 1080P. For some reason, better picture quality and doesn't auto-track, but at least allows a stable conference room camera.


  • Reviewed in the United States on June 12, 2024

    Style: 4K AI Tracking + SpeakerphoneVerified Purchase

    After a few days with the product, I am very happy with it. I tried all the functions and must confess it is a great Camara. The video quality is very good. I managed to plug it to my laptop and it worked very well. I also managed to fix the menu issue. In summary, I am very satisfied with this product.

    One person found this helpful


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  • Reviewed in the United States on April 30, 2024

    Style: 4K AI Tracking + SpeakerphoneVerified Purchase

    While using Zoom, the menu screen appears only in reverse. There is no U.S. number online for product support. I tried Amazon’s product support and was hung up on 3 times. Buyer beware on this product. Even tried deactivating mirror image and reversing image with no luck.


  • Reviewed in the United States on July 30, 2024

    Style: 4K AI Tracking + SpeakerphoneVerified Purchase

    Customer Service reached out and the new camera seems to be working great. Fixed all the previous issues we were having. Thank you!
    —————————–
    We are unable to bring the menu up to lock the camera so it is constantly moving around and zooms in/out non-stop. When we join a meeting, we are raising our hand to try and get it to stop which sometimes works. Most of the people on the other end are laughing at us from how the camera just constantly bounces around the room.

    2 stars because the microphone/speaker connect easily and sounds good.


  • Reviewed in the United States on May 10, 2024

    Style: 4K AI Tracking + SpeakerphoneVerified Purchase

    We are a small office and didn't really want to hire a big tech/IT/AV company to give us video conferencing set up. I can't believe all the features this camera has – so many I have a lot to learn but in a good way. Picture quality is great.


Top reviews from other countries

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  • Dos T.
    5.0 out of 5 stars

    Sistema de cámara de sala de conferencias

    Reviewed in Mexico on June 20, 2024

    Style: 4K AI Tracking + SpeakerphoneVerified Purchase

    Hasta el momento todo ha funcionado bien y lo trajeron un día después de lo pactado, pero bien.






  • Amazon Kunde
    5.0 out of 5 stars

    Super

    Reviewed in Germany on November 8, 2024

    Alles Top. Immer wieder gern!






  • emanuele
    5.0 out of 5 stars

    Ottima qualità video

    Reviewed in Italy on August 1, 2024

    Ottima qualità video, impostazioni del menù complete ed intuitive






  • Thomas Kopeinig
    4.0 out of 5 stars

    Insgesamt ein gutes Produkt!

    Reviewed in Germany on May 8, 2023

    Das USB – Kabel von der Kamera zum PC/Notebook könnte doch etwas länger sein. Wenn man die Raumtiefe ausnutzen will, benötigt man eben dieses und muss es verlängern. Ansonsten ein gutes Produkt.






  • Elfie
    5.0 out of 5 stars

    Komplettset für Meetings. Genial.

    Reviewed in Germany on June 17, 2024

    Amazon Vine Customer Review of Free Product( What’s this? )

    Dies Set wurde von Amazon wie immer sehr fix geliefert. Von Tongveo hatte ich bisher noch nichts gehört, hatte aber im Büro bereits eine ähnliche Kamera eines anderen Anbieters. Jedoch ohne den ganzen Schnickschnack 🙂

    Die Inbetriebnahme ist sehr einfach. Im Grunde sehr einfach. Der Bluetooth-Lautsprecher wird via Bluetooth verbunden und besitzt ein Akku. Die Bedienung ist auch ohne Anleitung kein Problem. Aufgeladen wird der Lautsprecher via USB-C. Ein Headset kann zusätzlich angeschlossen werden. Das die Oberseite mit Stoff verkleidet ist, finde ich super. Wirkt viel edler als der Klavierlack des Kameragehäuses. Hier hätte man ruhig angerautes Plastik verwenden können. Der Sound ist gut und für Meetings ausreichend. Für Musik oder Film bestenfalls passabel.

    Die Kamera wird via USB mit dem PC verbunden. Zur Steuerung gibt es eine Fernbedienung. Zusätzlich könnte die Steuerung auch via serieller Schnittstelle erfolgen. Die Qualität der Bilder ist bei richtigem Licht sehr gut. Da der Sensor recht klein ist, braucht es eine ordentliche Ausleuchtung. Im Büro mit Fenstern und Deckenleuchte kein Problem. Im Gaming Zimmer mit weniger Tageslicht nicht ganz ideal. Im Vergleich zu meiner Logitech Brio Webcam jedoch nicht schlechter und deutlich besser als meine alte 1080p Konferenzkamera. Natürlich bietet sie nicht die Qualität einer Sony a 6xxx dafür hat sie jede Menge Features. Da wäre zum einen die Gestensteuerung und auch das Autotracking zu erwähnen. Beides funktioniert sehr gut. Die Kamera kann hin und her geschwenkt werden und einen Zoom gibt es auch.

    Leider ist der Zoom auch mein Kritikpunkt, für den Preis ist das Set natürlich prima und viele werden den Zoom auch nicht benötigen. ABER wer das Set für sein Streaming verwenden möchte und auf einen Zoom angewiesen ist, der findet die "nur" digitale Lösung sicherlich genauso schlecht wie ich. Digital Zoom braucht kein Mensch. Ein 2-3 fach optischer Zoom wäre super gewesen.

    Super Set und die Gestensteuerung ist echt top. So kann man den Fokus fix auf eine Person festlegen, auch wenn diese sich im Raum hin und her bewegt bleibt sie im Bild.


Important information

Visible screen diagonal

3" / 8 cm
✔Ultra HD 4K & 8.29 Megapixels – TONGVEO PTZ Camera is equipped with an 8.29-megapixel sensor with 3840 x 2160 QHD 4K output resolution and high dynamic image of 30 fps, 120°wide angle, makes video conferencing very clearly visible. To enjoy this 8.29MP 4K webcam, please make sure your software and screen support 4K. Note: NO mic.
✔AI Auto-Tracking by 6 Gestures Control – Gestures enable AI auto-tracking and 5X digital zoom: 👌’OK’ to AI-tracking ON and enter multi-human tracking, ✌’V’ to enter solo-tracking, 👉 ‘L’ to zoom-in(in solo-tracking), ☝’One’ to zoom-out(in solo-tracking), 👍’Good’ to enter multi-human tracking, ✋’Palm’ to AI-tracking OFF. AI Function Upgrade: The gesture function can be disabled in the menu and auto-tracking can also be enabled or disabled through the remote control.
✔5X Digital Zoom with Remote Control – The PTZ camera with 5X digital zoom can rotate 350° horizontally (±175°) and 180° vertically (±90°) quietly and quickly. 10-position presets via IR remote control, 255 via PELCO, 64 via VISCA. The RS485 & RS232 interfaces support joystick control. The MENU on the remote allows you to set the PTZ camera parameters.
✔USB3.0 Plug&Play and Wide Compatibility – This 4K PTZ Webcam works with most video conferencing software including Zoom, Skype for Business, Polycom, Microsoft Lync, WebEx, BlueJeans, Facebook Messenger, and more. Compatible with Windows, Mac OS, and Chrome OS. Ideal for Video Conferencing, Distance Education, Church Live streaming, Remote Meetings, Remote Consultation, etc.
✔Multiple Mounting Options and Package List – Available to install on the wall, tripod, ceiling, monitor, or desk. Package includes 1 * 4K PTZ Camera, 1 * DC 12V/2A power adaptor, 1 * IR remote control, 1 * 9.8ft USB 3.0 cable, 1 * wall bracket with screws, 1 * manual.
✔Note – 1. To enjoy this 8.29MP 4K webcam, please make sure that the equipment and software you are using support 4K. 2. The FAR/NEAR/MANUAL/AUTO FOCUS buttons on the remote control do not apply to this version of the PTZ camera. 3. If the PTZ camera’s Menu is flipped when using video conferencing software such as Teams, Zoom, Skype, etc., please disable the Mirror function in the software and then open the PTZ camera’s Menu.

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