This product worked surprisingly well. My expectations were low because of the price, but it does exactly what it is supposed to.
Our cats both were able to eat from it when it opened in the morning, and had to work a little harder than they do when eating from their regular bowl, but I actually thought that was a good thing. Our cats both have flat faces, so many food bowls make it challenging for them to eat from but they didn't really have any difficulties with this.
The reason for only four stars, is that I bought two because we have two cats, but the timer is just a simple analog timer, a dial that you turn to set how many hours until the lid opens. It is difficult to be precise with this which is an issue for us because if they don't both open at the same time, one cat will eat from the first to open and then wait for the second and eat that too, leaving nothing for the second cat. If they open at the same time, they both get a chance because they are not in the same location.
If you have just one cat, or cats that share (I doubt it), and all you need is something cheap and simple to open on a timer, then I definitely recommend this product. I have tried three for three days now to set the timer so that both open around about the same time but they are always at least 5 minutes apart so I will probably try one of the more expensive feeders that has more precise control over the timer.
We did not use the included ice pack (under the lift-out tray) but were happy that it was included in case we wanted to use wet food. Since we didn't use it, I don't know how effective this product is at keeping wet food cold.
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