NARWAL Freo Pro Robot Vacuum and Mop Combo, Tangle Free Robot Mop, 8500Pa Powerful Suction, Self-Emptying, Auto Mop Washing, Auto Drying, Obstacle Avoidance, Ideal for Pet Hair and Hard Floor

NARWAL Freo Pro Robot Vacuum and Mop Combo, Tangle Free Robot Mop, 8500Pa Powerful Suction, Self-Emptying, Auto Mop Washing, Auto Drying, Obstacle Avoidance, Ideal for Pet Hair and Hard Floor

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NARWAL Freo Pro Robot Vacuum and Mop Combo, Tangle Free Robot Mop, 8500Pa Powerful Suction, Self-Emptying, Auto Mop Washing, Auto Drying, Obstacle Avoidance, Ideal for Pet Hair and Hard Floor
Price: $699.99 - $599.99
(as of Sep 18,2025 20:23:59 UTC – Details)

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To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.Learn more how customers reviews work on Amazon







Customers say

Customers find the robot vacuum and mop combo effective at cleaning both tile and hard floors, with the 8500Pa suction pulling up dirt and grime. The device is easy to use, with one customer noting the self-washing mops make maintenance simple, and the app is user-friendly. They appreciate its accuracy, with spot-on mapping and confident navigation between rooms, and consider it worth the investment. Customers like its quiet operation, and one customer mentions it handles pet hair and tracked-in dirt well.

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Cleaning abilityVacuum qualityEase of useAccuracyValue for moneyApp easeNoise levelDust collection
77 customers mention "Cleaning ability"67 positive10 negative

Customers are satisfied with the cleaning ability of the robot vacuum, noting that it effectively vacuums and mops floors, completely changing their cleaning routine.

"…Highly recommend for anyone looking for a reliable and efficient robot vacuum!" Read more
"…The vacuuming was surprisingly quick and efficient. The mopping takes a bit longer, but that’s actually a plus…." Read more
"…I've only had it for a few weeks & my floors have never been cleaner! I've set a weekly schedule & it keeps thr floors as spotless as possible…." Read more
"Love it. So easy and works great" Read more
38 customers mention "Vacuum quality"35 positive3 negative

Customers praise the vacuum's performance, describing it as the best robot mop system.

"Great product . Works perfect! Not noise at all. Pick up hair. No tangled . Amazing overall." Read more
"Great mop…." Read more
"Wow. Looks slick and professional. What an upgrade from my old robot vacuum…." Read more
"…With smart LiDAR and quiet operation, it's great for any home." Read more
37 customers mention "Ease of use"36 positive1 negative

Customers find the robot vacuum easy to use, with the app being super simple to operate and the setup being intuitive.

"This vacuum is amazing. It’s easy to use and has many features. The battery life is good and the mopping customization is great." Read more
"…The setup was simple, and the app is intuitive and user-friendly…." Read more
"…It's been a game changer for keeping my floors clean with minimal effort…." Read more
"…The app is easy to use, setup was quick, and it avoids obstacles like a genius…." Read more
26 customers mention "Accuracy"25 positive1 negative

Customers appreciate the robot vacuum's accuracy, particularly its perfect room mapping and smart navigation, with one customer noting its ability to easily navigate tight spaces and corners.

"…It navigates my home perfectly, even around furniture, and does a fantastic job both vacuuming and mopping…." Read more
"…The navigation is impressive, effortlessly gliding around furniture and corners to leave my home spotless…." Read more
"…a total pro—no streaks, no missed spots, and it actually maps my home intelligently. The suction power is incredible, and the mop system? Next level…." Read more
"…I like how it scans the room at the very start before it does the deed. App is well thought out and polished…." Read more
26 customers mention "Value for money"23 positive3 negative

Customers find the vacuum cleaner worth every dollar.

"…Quiet, powerful, and basically maintenance-free. Worth every penny!" Read more
"…It’s a bit of an investment, but totally worth every penny for the convenience and results." Read more
"…Value for Money: Considering all its features and how well it cleans, I think it’s a fantastic investment…." Read more
"…Worth the cost? Definitely. Saves me a bunch of time for other stuff and I come back to a clean fresh smelling house." Read more
23 customers mention "App ease"20 positive3 negative

Customers find the app easy to use and user-friendly, with one customer noting that the interface is well laid out.

"…The app is easy to use, setup was quick, and it avoids obstacles like a genius…." Read more
"…The setup was simple, and the app is intuitive and user-friendly…." Read more
"…The app is user-friendly, and scheduling is a breeze. Overall, I'm thoroughly impressed with the Narwal's performance and features…." Read more
"…App is well thought out and polished…." Read more
19 customers mention "Noise level"18 positive1 negative

Customers appreciate that the robot vacuum is relatively quiet.

"…It’s quiet and not noisy, so it doesn’t disturb anyone while it’s working…." Read more
"…It’s surprisingly quiet, so I can run it while working from home without any disturbance…." Read more
"…Quiet, powerful, and basically maintenance-free. Worth every penny!" Read more
"…With smart LiDAR and quiet operation, it's great for any home." Read more
18 customers mention "Dust collection"16 positive2 negative

Customers appreciate the robot vacuum's dust collection capabilities, noting its 8500Pa suction power and ability to handle pet hair and tracked-in dirt.

"…The suction power is strong, picking up dirt, dust, and pet hair with ease, no more messy dustbins or clogged brushes!…" Read more
"…The 7-week dust disposal and self-washing mops make maintenance easy. With smart LiDAR and quiet operation, it's great for any home." Read more
"…Plus, it's a champ at picking up pet hair and all the dirt my dogs track in. All in all, it’s been a great buy." Read more
"…7 and we have four Australian Shepherds, the narwal does great at keeping up on the hair, and the roller brush never get tangled with hair!…" Read more





Two less things to worry about.

5 out of 5 stars

Two less things to worry about.
This has been a total game-changer with twins. This thing does an amazing job of both vacuuming and mopping. I even figured out how to program it to clean specific areas, which is perfect for under and around two high chairs. Setting it up was simple enough with the app. I run it at night and so far it hasn’t woken anyone. I will say the LIDAR can be bright at that time of night so make sure you have a door sweep installed to block the light. The maintenance is also super simple. The only real thing I have to do is change the water and clean out the dust bin occasionally; otherwise, it’s pretty self sufficient. Plus, it's a champ at picking up pet hair and all the dirt my dogs track in. All in all, it’s been a great buy.
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Top reviews from the United States



  • Anastasiya O.

    5.0 out of 5 stars

    Amazing Cleaning Robot

    Reviewed in the United States on August 12, 2025

    Verified Purchase

    I am beyond impressed with this Narwal robot vacuum! From the moment I set it up, it has made cleaning so much easier and more efficient. The setup was simple, and the app is intuitive and user-friendly. It navigates my home perfectly, even around furniture, and does a fantastic job both vacuuming and mopping.

    The suction is strong enough to pick up dust, crumbs, and pet hair effortlessly, and the mopping feature leaves my floors spotless without streaks. It’s surprisingly quiet, so I can run it while working from home without any disturbance.

    The build quality feels premium, and I love its sleek, modern design. It returns to the base to clean and dry the mop pads automatically, which is a huge time-saver. Honestly, I wish I had bought it sooner — my floors have never been this clean with so little effort!

    Customer image


    Anastasiya O.

    5.0 out of 5 stars

    Amazing Cleaning Robot

    Reviewed in the United States on August 12, 2025


    I am beyond impressed with this Narwal robot vacuum! From the moment I set it up, it has made cleaning so much easier and more efficient. The setup was simple, and the app is intuitive and user-friendly. It navigates my home perfectly, even around furniture, and does a fantastic job both vacuuming and mopping.

    The suction is strong enough to pick up dust, crumbs, and pet hair effortlessly, and the mopping feature leaves my floors spotless without streaks. It’s surprisingly quiet, so I can run it while working from home without any disturbance.

    The build quality feels premium, and I love its sleek, modern design. It returns to the base to clean and dry the mop pads automatically, which is a huge time-saver. Honestly, I wish I had bought it sooner — my floors have never been this clean with so little effort!

    Images in this review

    Customer image

    3 people found this helpful

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  • Heather

    5.0 out of 5 stars

    Worth the buy!

    Reviewed in the United States on September 12, 2025

    Verified Purchase

    "I'm blown away by my Narwal robot vacuum! It's been a game changer for keeping my floors clean with minimal effort. The navigation is impressive, effortlessly gliding around furniture and corners to leave my home spotless. The suction power is strong, picking up dirt, dust, and pet hair with ease, no more messy dustbins or clogged brushes! The app is user-friendly, and scheduling is a breeze. Overall, I'm thoroughly impressed with the Narwal's performance and features. Highly recommend for anyone looking for a reliable and efficient robot vacuum!

    One person found this helpful

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  • Roderica

    5.0 out of 5 stars

    ⭐️⭐️⭐️⭐️⭐️ Game-Changing Clean — Hands-Free & Hassle-Free! 🧼🤖

    Reviewed in the United States on August 5, 2025

    Verified Purchase

    The Narwal Pro is the smartest cleaning decision I’ve ever made. It vacuums and mops like a total pro—no streaks, no missed spots, and it actually maps my home intelligently. The suction power is incredible, and the mop system? Next level. It even cleans and dries its own mop pads, so I don’t have to think about it.

    The app is easy to use, setup was quick, and it avoids obstacles like a genius. I’ve named mine “Cinderella” because my floors have never looked better with so little effort on my part!

    If you’re on the fence about investing in a robot vacuum/mop, THIS is the one to get. Quiet, powerful, and basically maintenance-free. Worth every penny!

    Customer image


    Roderica

    5.0 out of 5 stars

    ⭐️⭐️⭐️⭐️⭐️ Game-Changing Clean — Hands-Free & Hassle-Free! 🧼🤖

    Reviewed in the United States on August 5, 2025


    The Narwal Pro is the smartest cleaning decision I’ve ever made. It vacuums and mops like a total pro—no streaks, no missed spots, and it actually maps my home intelligently. The suction power is incredible, and the mop system? Next level. It even cleans and dries its own mop pads, so I don’t have to think about it.

    The app is easy to use, setup was quick, and it avoids obstacles like a genius. I’ve named mine “Cinderella” because my floors have never looked better with so little effort on my part!

    If you’re on the fence about investing in a robot vacuum/mop, THIS is the one to get. Quiet, powerful, and basically maintenance-free. Worth every penny!

    Images in this review

    Customer image

    4 people found this helpful

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  • Cindy L.

    5.0 out of 5 stars

    Great upgrade from my 3 year old robot

    Reviewed in the United States on August 1, 2025

    Verified Purchase

    Wow. Looks slick and professional. What an upgrade from my old robot vacuum. I love to see the dirt it picks up from vacuuming and also the dirty water makes me feel it got all the dirt off my hardwood floors.
    I like how it scans the room at the very start before it does the deed. App is well thought out and polished. With the ability to mop multiple times before changing, makes it less of a hassle and encourages me to run it more often.
    Worth the cost? Definitely. Saves me a bunch of time for other stuff and I come back to a clean fresh smelling house.

    Customer image


    Cindy L.

    5.0 out of 5 stars

    Great upgrade from my 3 year old robot

    Reviewed in the United States on August 1, 2025


    Wow. Looks slick and professional. What an upgrade from my old robot vacuum. I love to see the dirt it picks up from vacuuming and also the dirty water makes me feel it got all the dirt off my hardwood floors.
    I like how it scans the room at the very start before it does the deed. App is well thought out and polished. With the ability to mop multiple times before changing, makes it less of a hassle and encourages me to run it more often.
    Worth the cost? Definitely. Saves me a bunch of time for other stuff and I come back to a clean fresh smelling house.

    Images in this review

    Customer imageCustomer image

    2 people found this helpful

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  • Qianru Qi

    1.0 out of 5 stars

    Product ok, customer service bad.

    Reviewed in the United States on July 20, 2025

    Verified Purchase

    The Narwal customer support team is bad. The machine I purchased was doing well for couple weeks and started to have connection issues on about 28th or 29th days from purchasing when the robot doesn’t mop or vacuum or leave the base station as requested. I tried solutions suggested in APP for several times but none of them worked. So I contacted Amazon customer service team to leave a message for them for replacement. Then the machine would randomly making the restarting music and says ‘Narwal’ late at night for several times when no one was controlling it. But hilariously, even after the restarting music, the robot still didn’t move or do anything as requested in APP. The Narwal team responded in 48 hours (past return or refund window), and transferred conversation with me out of Amazon platform and into their APP, the online assistant in their APP suggested a way to restart which didn’t work, and he suggested me to do the ones provided in APP which I tried and failed for many time already. Then the assistant asked me to leave my email and communicate with more experienced technicians there. The technicians in email was still trying to ask me to try other ways to fix. I told him I want a new one – more reliable and robust for replacement since these errors occurred in a month from purchasing is annoying. And I cannot afford spending more time on this after hours spent already. I am not their engineer and I just want a product to use. They will figure it out better. They just ignore my request on replacement and kept asking me to take videos – videos on how I fix it, videos on random noise at night. It’s random noise how can I predict when it will occur.

    Besides the connection issue, the machine works well on cleaning so I asked for replacement instead of refund. I didn’t find many complains on connection issues in the reviews so believe the connection issue might just be an anomaly. A replacement will perform well as most good ones do.

    But the Narwal customer support is very bad. They took people out of Amazon platform for conversation and behaved totally differently from Amazon policy.

    23 people found this helpful

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  • Kayden

    5.0 out of 5 stars

    Good product.

    Reviewed in the United States on August 22, 2025

    Verified Purchase

    Narwal Freo Pro offers powerful 8,500Pa suction and dual mopping for deep, spotless cleaning. It features a tangle-free system ideal for long-haired pets and people. The 7-week dust disposal and self-washing mops make maintenance easy. With smart LiDAR and quiet operation, it's great for any home.

    Customer image


    Kayden

    5.0 out of 5 stars

    Good product.

    Reviewed in the United States on August 22, 2025


    Narwal Freo Pro offers powerful 8,500Pa suction and dual mopping for deep, spotless cleaning. It features a tangle-free system ideal for long-haired pets and people. The 7-week dust disposal and self-washing mops make maintenance easy. With smart LiDAR and quiet operation, it's great for any home.

    Images in this review

    Customer image


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  • C Tolley

    4.0 out of 5 stars

    Good robot

    Reviewed in the United States on July 20, 2025

    Verified Purchase

    As with all brand new robotic vacuums, seems to vacuum very well. (Will see if it lasts longer than a year, as none of the ones we’ve bought have). Vacuuming feature does not get edges very well. And it missed a large part of my kitchen in the mapping process Mopping feature works very well. Dumping the debris from the bag is the worst feature of all. Cannot use the dust bags without using your hands to unclog the dirt from the bag. Unsure if it was designed to replace bag after every use, but that would be very expensive. It runs very quiet.
    I did have some initial issues with set up and customer service response was amazing!!


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Top reviews from other countries


  • Amazon Customer
    5.0 out of 5 stars

    Very worth it !

    Reviewed in Canada on September 11, 2025

    Verified Purchase

    I like this product very much, so easy to use and very minimal issues. It’s Also quiet and app is user friendly. It works really well on all kind of surfaces and errors can be easily fixed, the more you use it everyday the better it gets. Highly recommend this product , and it also is very aesthetic to look at



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  • Roman Jemielity
    5.0 out of 5 stars

    Narwal Freo Pro is the cleaning helper you will not regret to have.

    Reviewed in Canada on September 11, 2025

    Verified Purchase

    This is perfect cleaning robot for everyday help in maintaining your house clean. I hesitated at first seeing so high prices of other brands and models. Narwal Freo Pro has all important features, excellent navigation through the app giving you a versatile and easy way to modify any cleaning areas. Many reviews state the good robot should carry the water “ on board”, the feature which this model doesn’t have but actually I found it to be an advantage as it makes it more versatile and easier to use at house with multiple floors. Overall: an excellent cleaning features and efficiency for very moderate price. I am ver satisfied and can’t imagine further house cleaning without a help of our Narwal Freo Pro cleaning robot.

    Customer image


    Roman Jemielity

    5.0 out of 5 stars

    Narwal Freo Pro is the cleaning helper you will not regret to have.

    Reviewed in Canada on September 11, 2025


    This is perfect cleaning robot for everyday help in maintaining your house clean. I hesitated at first seeing so high prices of other brands and models. Narwal Freo Pro has all important features, excellent navigation through the app giving you a versatile and easy way to modify any cleaning areas. Many reviews state the good robot should carry the water “ on board”, the feature which this model doesn’t have but actually I found it to be an advantage as it makes it more versatile and easier to use at house with multiple floors. Overall: an excellent cleaning features and efficiency for very moderate price. I am ver satisfied and can’t imagine further house cleaning without a help of our Narwal Freo Pro cleaning robot.

    Images in this review

    Customer imageCustomer image



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  • William Lee
    5.0 out of 5 stars

    What a fantastic robot vacuum!

    Reviewed in Canada on September 13, 2025

    Verified Purchase

    I already had the Freo X Ultra, and I was so satisfied with the purchase that I couldn’t live without it anymore. However, having to move the vacuum and its docking station up and down the stairs became too cumbersome. So, I decided to buy the Freo Pro, which is slightly cheaper than the other one I have. Freo Pro did not disappoint me at all! I keep the vacuum running every other day, and my floors are squeaky clean. I only have to occasionally vacuum areas where the robot cannot reach. It’s been a game changer in my life! I can now do other things that I used to spend vacuuming the house. I definitely recommend Freo Pro to anyone who wants a good-looking robot vacuum docking station that vacuums very quietly and keeps the floors clean!



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  • ZenZen
    4.0 out of 5 stars

    A few glitches but a great clean

    Reviewed in Canada on July 17, 2025

    Verified Purchase

    UPDATE: Having used this vacuum and mop for a few weeks now I thought I would leave a few notes if you're considering buying this model. If you can get it on sale I think this is a good deal but I would be upset and probably return it if I had paid full price for the following reasons:
    1) one of the side brushes is constantly falling off, disappearing for the dog to find or being sucked up into the machine.
    2) It cannot seem to switch from hardwood, tile, or lino to carpet and therefor leaves behind a huge mess around my two area rugs which it also does not vacuum.
    3) It will not vacuum under my sofa even though there is plenty of clearance.
    4) There are other areas that it will not vacuum or mop unless I specifically set the area in the map after it's done the first clean even though there are no impediments.
    5) It WILL notify when the water tanks are empty/full/dirty BUT it will NOT notify when the dust bin is full and needs emptying.
    6) It leaves giant clumps of pet hair all over the house because it pushes it around into a pile instead of sucking it up

    There are still plenty of nice features:
    1) The roller doesn't get hair tangled around it like other vacuums I've had
    2) The rotating mop heads do a MUCH better job of mopping than the vacuums with just the wet cloth mops
    3) It doesn't get stuck or need assistance very often so I can actually run it while I go out and when I get back the floors are done and it's back in it's base
    4)It's relatively quiet

    Overall it is a helpful machine but I do still have to sweep and mop things it misses which is annoying, and I also have to go around and pick up the clumps of pet hair it leaves behind.

    This is a very sleek looking machine. Setting up the vacuum and garage out of the box was very simple and self-explanatory. I found the dust bin but also a dust bag a bit confusing until I realized you can use whichever one you prefer. Trying to connect the vacuum to the app was more challenging as the appliance will only connect to a 2.4ghz so I had to spend a solid half hour figuring out how to change the settings on my 5G in order to accommodate that. The app itself is very user friendly so far, but of course it does take some time to learn how to navigate it. From there I had a LOT of issues trying to get the vacuum to map the house. The first time it moved 0.5 a meter from the base then returned to the base and told me mapping was complete. While I was looking around on the app to find where to go to tell it to try again, it left the base and started an unspecified task. When I found the "remap" feature it wouldn't remap because the vacuum was doing this other task. In the end I had to manually place the vacuum back in the garage and hit remap. It then spent about 10min making a lot noise while remaining in the base. Right when I was about to give up, it left the base and started simultaneously mopping and vacuuming which of course is NOT what I wanted it to do. Thankfully it was only cleaning the strip of the room it had mapped and I managed to get it to return to the base using the app. When I hit remap this time it left the base and did actually map my house, with clearly marked rooms surprisingly quickly (a previous robot vacuum I owned that used a map made such a poor map I was never able to clean just specific rooms because you couldn't identify the rooms clearly on the map so I was impressed by this clear and concise map). When it returned to the base I told it to vacuum, then mop, but I had to leave the house for about 30 minutes. I expected it to be stuck or lost when I got home as my last vacuum was never able to clean without getting stuck, but when I got back home it was still going. I can tell from walking on the floors it has done a good job of sucking up dirt and grit but you can see it's definitely just pushed around and left behind clumps of dog hair which is disappointing, though not surprising as I haven't found a robot vacuum yet that does a good job cleaning pet hair. It did not complete the mopping throughout the house and I'm not clear if that's an error or if it needed to charge. The mopping that it did complete was really well done. I plan to try again tomorrow and see if I can get it to mop just the remaining rooms. Finally, I don't think it's particularly quiet but it's not any louder than other vacuums I've had. Compared to other, cheaper, robot vacuums I've had this one is far superior and definitely worth the extra money. I'm hoping it lasts longer than the cheaper ones too.



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  • Jaycelle
    5.0 out of 5 stars

    Very happy with my purchase

    Reviewed in Canada on September 11, 2025

    Verified Purchase

    I love my Narwal. It does a great job everyday. I do have to make sure cords are picked up or it will get stuck on them. But otherwise I set it and forget it. It has a very good mapping system and it’s quiet enough to run everyday that it doesn’t bother us. The dust bin holds a lot so it doesn’t need to be emptied very often.



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Product Summary: NARWAL Freo Pro Robot Vacuum and Mop Combo, Tangle Free Robot Mop, 8500Pa Powerful Suction, Self-Emptying, Auto Mop Washing, Auto Drying, Obstacle Avoidance, Ideal for Pet Hair and Hard Floor

From NARWAL
The Ultimate Long Hair Nemesis: Revolutionary DualFlow Tangle-Free System ensures zero hair tangles througout the robot cleaner to deliver a uninterrupted cleaning and zero maintenance. Narwal Freo Pro is perfect for homes with pets or long-haired family members.
Powerful 8,500 Pa Suction for Deep Clean: Narwal Freo Pro effortlessly lifts dirt, dust, and pet hair from carpets, rugs, and deep crevices. Powerful suction of the robot vacuum making it the ultimate choice for thorough.
Dual Scrubbing Mops for Spotless Floors: dual triangular mops head of the vacuum robot apply 2.65lbs of downward pressure and scrub at 180 RPM to remove even the most stubborn stains. With EdgeSwing Technology, it reaches right up to walls and corners, leaving no streaks or missed spots. Paired with AI DirtSense ensures floors are spotless.
7-Week Maintenance-Free Dust Disposal: With innovative design, Freo Pro features a built-in dust compression technology that compresses debris into a disposable bag for 7 weeks of maintenance-free cleaning, which reduces the noise and mess of self emptying robot vacuum cleaner, offering a clean, effortless disposal process.
All-in-One Station for Hands-Free Cleaning: The robot vacuum cleaner offers you auto cleaning with features including auto washing and drying mops while drying the dust bag. It even cleans the station automatically.
Intelligent Obstacle Avoidance & Precision Navigation: Powered by 3D Structure Light and LiDAR 4.0, Narwal robot mop & vacuum Freo Pro instantly dodges obstacles and detects objects as low as 1cm. The robot vacuum cleaner generates detailed maps for accurate and uninterrupted cleaning, even at night.
Whisper-Quiet for Peace of Mind: Enjoy peaceful cleaning with Freo Pro’s ultra-quiet operation. At 55dB mopping mode during cleaning and minimum 34dB at the base station, it’s perfect for homes with pets, kids, or light sleepers. Whether it’s daytime or nighttime, Freo Pro ensures your home stays clean without disturbing your peace.
Note: Note: Only support 2.4GHz Wi-Fi. 5GHz Wi-Fi is not supported. 100-240V

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